Refund & Return Policy

1. Return Window

You may request a return within 7 days of delivery for unused products in their original packaging with all accessories and invoice. Damaged or defective items must be reported within 48 hours of delivery.

2. Non-Returnable Items

• Used or opened products without manufacturing defects
• Items missing original packaging, accessories or serial tags
• Software, gift cards and downloadable content
• Items marked "Final Sale"

3. How to Request a Return

Email support@voltedge.shop with your order ID and reason. Our team will verify and arrange a reverse pickup within 2-3 business days.

4. Refund Processing

Once we receive and inspect the returned item, refunds are issued to your original payment method within 5-7 business days. COD orders are refunded via bank transfer.

5. Cancellations

Orders can be cancelled free of charge before they are shipped. Once shipped, the return policy above applies.

6. Contact

For any return or refund query, reach us at support@voltedge.shop.